TechPro21.0.39 - App Store

TechPro is a mobile tools that complements the Micro Key Solutions (Millennium Series Software). It allows mobile techs to view, sign and complete their pending Work Orders while at customer sites, Techs can connect to the Micro Key Alarms Monitoring Station and Set Alarm System Test mode On/Off while executing repair, maintenance or Alarm System installations.
Features:
- View Work Order Schedule
- Add Notes to Work Orders
- Allow Signing and Completions of Work Order
- View Alarm System Account Information
- Allow Setting Alarm Panel Test Mode On/Off
- View Alarm Panel Signal History

For Alarm Central Stations using Micro Key Software Inc. products.

Version History • Introduced a Bank Account Type selection option during the payment process with Payment Type as Bank Account
• Added a Requested By checkbox on the Complete Ticket page.
• Included a Service ID field in Ticket Details.
• Added a copy feature for Directions and Instructions on the Ticket Details page.
• Expanded the Labor Comments section with a larger text area to improve usability.
• Upgraded the application framework to enhance performance, stability, and long-term platform compatibility. 1.0.39 Sep 17 1. Assigned technicians to show on work order
2. Fixed Customer Signature issue signature added by the Technician 1.0.37 11/19/2024 1. Added Services Performed limit to 8000 characters
2. Added image quality enhancement
3. Added Face Recognition Login on IOS
4. Added connection to open VPN api alternate server
5. Fixed Panel shown on Quick view page with a Refresh issue
6. Fixed Address and link to maps when Care Of field is blank 1.0.36 09/01/2023 Fixed Login cache issue 1.0.31 10/31/2022 New Features
1. Added Panel, Panel Location, Service Warranty, Service Contract Type under Quick view and Ticket Details.
2. Added Retail and Total Material Price.
3. Added Total Labor Rate.
4. Added Ticket Estimate as a Menu option.
5.On Alarm history, search criteria now allows to search by Alarm Code, Signal Identifier, Zone Description.

Fixes
1.Fixed login undefined error when login stays for more than 12 hours.
2.Fixed Synchronize and Abort menu options when Ticket is downloaded offline.
3. On Alarm history, signal indication bar changed to show No. of records with options 50, 100, 200. 1.0.29 08/11/2022 1. Fixed the tickets scaling issue that was occurring on few devices.
2. Fixed the 'Complete Ticket' sync error, by removing the sync icon when the ticket is completed. 1.0.26 02/22/2022 New Features in app
1. App style changes on header of the screen, check boxes and radio buttons
2. Added "Part" in Ticket overview and Quick View screens
3. "Download Offline" option is hidden, when app is offline

Bug fix in app
1. Complete ticket in offline mode was raising an error, fixed by not allowing to complete ticket in offline mode

New Feature that works with scripting (please have your system admin contact Micro Key Solutions Tech support Team)
1. After technician completes a ticket, technician can send a workorder summary email.

Bug fixes that work with scripting
1. Using a non-inventory item from parts list 'data not found' error was shown
2. Schedule of a work order on multiple days was not showing on all the days the work order was scheduled 1.0.21 09/17/2021 New Features
1. Added Installed Equipment List with filter and Search option on List View
2. Added ability to Edit and Delete Material online
3. Added ability to Edit and Delete Labor online
4. Added ability to Edit and Delete Material in offline mode
5. Added ability to Edit and Delete Labor in offline mode
6. Ticket downloaded offline is indicated with Download offline icon

Fixes
1. Fixed Alarm History to display the right description
2. Fixed the text format issue, when entered information on services performed from Desktop application was showing incorrectly in TechPro
3. Fixed the issue on Service Ticket\Details tab, Comments field was running the text in one string regardless of hitting enter to write in new line 1.0.18 05/25/2021 Pictures are saved automatically when taken.

The default picture Smiley Face has been removed.

Comment box has been enlarged allowing you to see the full text of your note before saving it. You can also edit your comment if necessary before saving it.

The Signature button now shows SAVE instead of Sign.
Put a border around the name field on the Signature screen.

Put border on picture note also.

When your device is held landscape the signature box will expand

Version number is updated properly in the about screen 1.0.16 01/14/2021 Deleting Phone Number issue Fixed.
Don't need to put an account on test to review Signal History
Phone number was hidden after editing a contact phone number.
Also added security compliance questions to Camera usage. 1.0.14 10/30/2020 1. Added About option with build number
2. Fixed scrolling issue
3. Forget Me option in menu to clear local data if biometrics crashes app.

Previous Build - Re-themed color to match other Microkey products. Enlarged touch area for menu access. 1.0.10 09/26/2020 user interface changes
allows taking pictures for work orders
biometric login
some bug fixes 1.0.9 09/17/2020 Bug fixes 1.0.4 10/12/2019 Tech Status Updates
Work Order Closing Fix
Signature compatible with MKMS
Other minor UI fixes 1.0.3 07/23/2019 Support for Offline Changes to Service Tickets
Do not lose your changes when internet connection fails 1.0.1 07/03/2019 1.0 04/23/2019